Effective Date: April 1, 2025

 

Access Garage Door LA, we values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when using our website, www.accessgaragedoorsla.com

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and any other information you provide when contacting us or using our services.

• Non-Personal Information: IP address, browser type, device information, and browsing behavior on our Site.

• Cookies and Tracking Technologies: We may use cookies to enhance user experience, track preferences, and analyze website traffic.

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2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and maintain our website and services.

• To respond to inquiries, requests, or customer support needs.

• To improve our website functionality and user experience.

• To send promotional emails, special offers, or service updates (you may opt-out at any time).

• To comply with legal obligations and protect against fraud or unauthorized access.

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3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, or customer support.

• Legal Compliance: If required by law or to protect our rights, property, or safety.

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4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your personal information, subject to legal obligations.

• Opt-out of receiving marketing communications.

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6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

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7. Children's Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Access Garage Door LA
office@accessgaragedoorllc.com
985-871-0483

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Access Garage Door LA

SMS MARKETING POLICY

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Effective Date: 04/01/2024

 

By submitting this form and signing up for texts, you consent to receive information (e.g. updates related to services, appointment reminder) from Access Garage Door LA at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at any time to unsubscribe and you will no longer receive any messages. Reply HELP for help.

Access Garage Door LA will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further message will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.

At Access Garage Door LA, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

TERMS & CONDITIONS FOR SMS

By submitting this form and signing up for texts, you consent to receive information (e.g. updates related to services, appointment reminder) from Access Garage Door LA at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP at any time to unsubscribe and you will no longer receive any messages. Reply HELP for help.

Access Garage Door LA will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further message will be sent.” They will also be informed that their information will not be shared with third parties for marketing or promotional purposes.

At Access Garage Door LA, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages.

USE OF PHONE NUMBERS FOR SMS

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers, and scheduling appointments. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.

OPTING OUT OF MARKETING MESSAGES

Please contact us at (985) 871-0483 to opt out of messaging.

PRIVACY OF PHONE NUMBERS

Texting opt-in information is not shared with any third parties.

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (985) 871-0483.